Purchasing a copier is a big decision for most businesses and something they will have to live with for quite a while. Over my 30 plus years in the business I have seen folks select a copier that completely satisfies them and others that made decisions that did not work out. What follows are the four biggest mistakes I have seen over my career.
- Not understanding the lease. Most people don’t read things before they sign them. Most salespeople explain as little as they have to. Before you sign a lease you should have a basic understanding of what you are getting into. Questions to ask should include: Is it a dollar out or fair market value lease? How long is the lease? Can changes be made in the service contract?
- Not understanding the Service Contract. Like the lease make sure you know what to expect in the servicing of the copier. Questions to ask: How many copies are included? What is the rate if you go over? What is not covered? Does it cover any Networking Issues? Can it be adjusted annually?
- Not buying color. Many businesses don’t get a color copier because “Color is too expensive”. In reality a color machine doesn’t cost much more than Black & White. If you are outsourcing color or using an Inkjet Machine a color copier or multifunctional may save you thousands of dollars over the course of leasing or purchasing a copier.
- Over or Underbuying. Like Real Estate or Life Insurance you need this but not too much or too little. Ask yourself these questions: Does it have the features I need? Will it fit my space? Is it fast enough? Will it handle the copies I make? Will it last for the term of the lease?
I hope these tips on purchasing a copier help. You can always contact Dean Office Solutions with any questions you may have or visit our new copiers page for more information.